Reduce Repetitive Questions in Community Chats (and Improve Discussion Quality)

Five tactics that work in learning communities: a question template, living FAQ, weekly digests, and semantic search.

Published: February 2, 2026
FAQ moderation learning community Telegram chat search

Repetitive questions don’t mean “bad members”. They mean knowledge is hard to find. When repeats increase, mentors answer the same thing again and again — and newcomers still feel unsure.

1) Use a question template

Minimum:

  • context
  • what you tried
  • expected outcome

2) Post a short outcome after discussions

2–5 lines + a source link.

3) Build a living FAQ from real questions

Don’t invent — capture the best from history: FAQ without repetition.

4) Digests reduce “feed overload”

Weekly:

  • 3 key topics
  • 3 best answers
  • 3 questions of the week

Related: weekly digests.

5) Add semantic search via AskMore

AskMore helps you find past answers even with different wording:

  • quotes + links
  • separated perspectives
  • fast overview / deep analysis

Try it: https://t.me/AskMoreBot