Great onboarding solves two problems: newcomers get value fast, and experts/admins avoid repetitive load. Here’s a practical 7‑day plan you can adapt for a course cohort, club, or community.
Day 0: Welcome + navigation
In one message:
- what this chat is for
- rules (keep it short)
- where materials/links live
- how to ask questions
- where to handle logistics/support
Day 1: “How to get value here”
Give three concrete actions:
- ask a question (show an example format)
- find an answer in history
- follow weekly digests/recaps
Day 2: First small win
A 10‑minute activity:
- introduce yourself (role, goal, level)
- pick a weekly track/task
- share what you’ve already learned
Day 3: Social proof
Share 3–5 high-quality past explanations (with links). This sets the quality bar.
Day 4: FAQ + repeats
Link your FAQ and explain the workflow:
- search/FAQ first
- ask using the template second
Related: build a living FAQ.
Day 5: Roles + support
Clarify who does what:
- admins (operations)
- moderators (hygiene)
- mentors/experts (deep answers)
- members (peer help)
Day 6–7: Review + next step
Collect:
- what worked
- where people got stuck
- what to do next week
How AskMore reduces onboarding chaos
Newcomers ask the same things repeatedly. AskMore helps you:
- find past answers by meaning
- generate quick recaps
- link to the original source and context
Try it: https://t.me/AskMoreBot