How to Highlight Experts Without Burning Them Out: A Simple System

Experts are the most valuable part of a learning community chat. Here’s how to surface their answers, distribute load, and make knowledge reusable.

Published: February 8, 2026
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In a strong learning chat, experts answer less often — but with high quality. As the community grows, the same expert gets pulled into the same questions, burnout increases, and quality drops.

Here’s a lightweight system that preserves expertise and reduces load.

1) Make roles explicit

A minimal set:

  • expert/mentor — handles complex questions and quality checks
  • moderator — keeps hygiene and question format
  • curator — captures outcomes, FAQ, and links

2) Make expert answers reusable

Ask experts to:

  • answer structurally (steps + example)
  • include a source link (doc/message)
  • add a short “bottom line”

3) Turn “best answers” into artifacts

Simple mechanisms:

  • ✅ reaction on the best answer
  • a final summary message after the thread
  • add it to the FAQ

4) Don’t force experts to repeat themselves

When a newcomer asks a repeat:

  • link to the past explanation first
  • ask for more context only if needed

5) How AskMore helps with expertise

AskMore can:

  • highlight experts and prioritize their answers
  • find past answers by meaning (with quotes and links)
  • provide quick overviews so experts join only when needed

Try it: https://t.me/AskMoreBot